Terms of Service
Last updated: 23 September 2026
1. What Copilot Elite is
Copilot Elite (“the Platform”) is an online marketplace that connects flight simulator enthusiasts (“Aviators”) with experienced pilots (“Instructors”) for paid, one-to-one simulator coaching sessions delivered over live video and screen share. The Platform is operated by SIA VASILS (registration No. 40203780755), Koku iela 1-8, Rīga, LV-1004, Latvia.
2. Not certified flight training
Sessions are provided for entertainment and educational purposes only. They are not certified flight training, do not count toward any pilot licence, rating or aeronautical experience, and do not replace instruction from a certified flight instructor under the rules of any aviation authority. Nothing on the Platform should be relied upon for real-world flight.
3. Accounts
You must be at least 18 years old to create an account. You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. Instructor accounts are reviewed before appearing publicly; we may decline or remove any profile at our discretion.
4. Bookings, payments & fees
Aviators pay the session price shown at checkout. The Platform retains a commission; the remainder is owed to the Instructor. Payments are processed by Stripe. Prices are confirmed at the time of booking and will not change for that booking if platform settings change later.
5. Cancellations & refunds
Aviators may cancel for a full refund up to 24 hours before the session start time. Cancellations within 24 hours are not eligible for an automatic refund; in that case the Instructor still receives their share of the session price. We may issue discretionary refunds in cases of technical failure or Instructor no-show. Refunds are returned to the original payment method.
6. Conduct
You agree not to misuse the Platform, harass others, share access to paid sessions, or use sessions for any unlawful purpose. Instructors represent that their stated experience and credentials are truthful.
7. Liability
The Platform is provided “as is”. To the maximum extent permitted by law, we are not liable for indirect or consequential losses, nor for the conduct or advice of any Instructor or Aviator. Coaching content is opinion and instruction for simulator use only.
8. Privacy
How we handle personal data is explained in our Privacy Policy.
9. Changes & contact
We may update these terms; material changes will be posted here. Questions? Use the support page.